If you’re an Outlook user, you must have already seen the [pii_email_f60e9c57c48c91b3fdf8] error in your Outlook app. It’s a common server error code that many people encounter on both the web version and desktop application of Outlook. And, since it can restrict users from sending/receiving any emails in Outlook, it’s always a good strategy to fix it. So, to make your job easier, we have compiled a brief guide on how to fix the [pii_email_f60e9c57c48c91b3fdf8] error in Microsoft Outlook. Read this guide and you’ll be able to troubleshoot the said error, even if you don’t have any technical expertise.
Possible Reasons Behind the [pii_email_f60e9c57c48c91b3fdf8] Error
To be honest, different factors can cause your Outlook account to run into the [pii_email_f60e9c57c48c91b3fdf8] error. So, before diving into the working solutions, let’s first take a look at the possible reasons behind the [pii_email_f60e9c57c48c91b3fdf8] error.
Uncleared cookies and cache files in your web browser
Outdated version of Microsoft Outlook
Duplicate email entries in Outlook can also trigger the [pii_email_f60e9c57c48c91b3fdf8] error
There’s potential malware on your PC
Now, since there are multiple reasons that can cause you to run into the [pii_email_f60e9c57c48c91b3fdf8] error, it’ll be crucial to try different solutions to find the root cause and fix the problem permanently.
Tips to Fix the [pii_email_f60e9c57c48c91b3fdf8] Error
These are the most effective solutions to troubleshoot the [pii_email_f60e9c57c48c91b3fdf8] error.
1. Perform a Virus Scan
The easiest way to troubleshoot the [pii_email_f60e9c57c48c91b3fdf8] error is to run a Virus scan using a dedicated Antivirus program. If you’re a Windows 10 user, you can use the built-in Windows Defender to scan your hard drive. However, if you want 100% efficiency, it would be better to use paid third-party Antivirus software. Why? Because these types of applications are capable of performing a detailed scan on the hard drive and even removing potential malware.
2. Delete Cookies and Cache Files
Another effective way to fix the [pii_email_f60e9c57c48c91b3fdf8] error is to clear browser cookies and cache files. This method will be the right choice for users who run Outlook on their browsers. Since piled-up cookies can easily hinder the normal functionality of a web browser, clearing them will fix the [pii_email_f60e9c57c48c91b3fdf8] error as well. Here’s how you can clear browser cookies and cache files.
Step 1 – Start by launching Google Chrome on your PC. Then, press the “Menu” icon and go to “More Tools>Clear Browsing Data”.
Step 2 – Then, tick the “Cookies and Other Site Data” and “Cached Files and Images” options. Make sure to uncheck all the other options before proceeding further.
Step 3 – Finally, tap “Clear Data” to complete the process. Once the browser cookies are successfully cleared, relaunch your web browser and log into Outlook to check if the error is resolved or not.
3. Install the Latest Version of MS Outlook
If you’re using the MS Outlook application, you may want to update it to the latest version. There are many situations where the outdated version of Outlook can easily trigger the [pii_email_f60e9c57c48c91b3fdf8] error. So, if you haven’t updated MS Outlook in a while, make sure to do it right now. To do this, you can either go to the official Microsoft website or update Outlook via Microsoft Store too.
4. Contact Microsoft’s Customer Support
The final way to resolve the [pii_email_f60e9c57c48c91b3fdf8] error would be to contact Microsoft’s customer support. In case none of the above-mentioned solutions work, reaching out to the support team will be the most suitable option. Microsoft offers 24/7 customer support, which means you’ll be able to find a working solution to fix the problem anytime you want.
So, these are the four most effective solutions to fix the [pii_email_f60e9c57c48c91b3fdf8] error in Microsoft Outlook. If you’ve been seeing the said error in Outlook for a while, these solutions will help you troubleshoot it instantly.